Accessibility Statement

Commitment to Accessibility

Shop Brilliant LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all visitors, regardless of ability.

We believe that everyone should have equal access to information, products, and services. Our dedication to accessibility reflects our core values of quality, design, and personal service, ensuring that every customer can experience the brilliance of fine jewelry.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities.

Partially Conformant

Our website is partially conformant with WCAG 2.1 Level AA. This means that while most content and functionality meet accessibility standards, some aspects may not fully comply. We are actively working to address any remaining accessibility gaps.

Accessibility Features

We have implemented the following accessibility features to ensure our website is usable by everyone:

Semantic HTML Structure

Our website uses proper semantic HTML elements including headings, landmarks, and lists to provide a clear structure that assistive technologies can navigate effectively.

Keyboard Navigation

All interactive elements are accessible via keyboard. Users can navigate through menus, links, forms, and other controls using standard keyboard inputs without requiring a mouse.

Screen Reader Compatibility

We have designed our website to be compatible with popular screen readers including JAWS, NVDA, and VoiceOver, ensuring that visually impaired users can access all content and functionality.

Color Contrast

We maintain sufficient color contrast ratios between text and background elements, exceeding the minimum requirements of 4.5:1 for normal text and 3:1 for large text to ensure readability for users with visual impairments.

Resizable Text

All text on our website can be resized up to 200% without loss of content or functionality, allowing users to adjust text size to their preferred reading level.

Alternative Text for Images

All meaningful images on our website include descriptive alternative text (alt text) that conveys the content and purpose of the image to users who cannot see it.

Form Labels and ARIA Attributes

All form inputs have associated labels, and we use ARIA (Accessible Rich Internet Applications) attributes where appropriate to provide additional context for assistive technologies.

Known Issues

We are aware of the following accessibility limitations and are actively working to address them:

• Some PDF documents may not be fully accessible to screen readers. We are working to provide accessible alternatives or HTML versions of these documents.
• Third-party widgets and plugins may have accessibility limitations beyond our control. We work with vendors to improve accessibility.
• Some older content may not meet current accessibility standards. We are systematically reviewing and updating legacy content.

If you encounter any accessibility barriers not listed here, please contact us so we can address the issue promptly.

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content may not fully conform to our accessibility standards:

• Google Maps: Our contact page includes an embedded Google Maps widget. While Google continues to improve the accessibility of Maps, some features may present challenges for certain assistive technologies. We provide full address and contact information as an alternative to the map.

We monitor third-party content and work with vendors to improve accessibility where possible.

Assistive Technology Compatibility

Our website has been tested for compatibility with the following assistive technologies:

• Screen readers: JAWS, NVDA, VoiceOver, TalkBack
• Screen magnification software: ZoomText, MAGic
• Voice control software: Dragon NaturallySpeaking
• Operating system accessibility features: Windows Ease of Access, macOS Accessibility, iOS Accessibility, Android Accessibility

Testing has been conducted using various combinations of browsers and assistive technologies to ensure a broad range of compatibility.

Feedback and Contact

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us. We take all feedback seriously and will work to address issues promptly.

When reporting an accessibility issue, please include the following information to help us address the problem:

• The web page URL where you encountered the issue
• A description of the problem you experienced
• The assistive technology and browser you were using
• Any suggestions for how we could improve the experience

Continuous Improvement

Accessibility is an ongoing commitment at Shop Brilliant LLC. We continuously work to improve our website by:

• Conducting regular accessibility audits and testing with assistive technologies
• Training our team on accessibility best practices and inclusive design principles
• Staying current with evolving accessibility standards and guidelines
• Incorporating accessibility considerations into our development process
• Actively seeking and responding to user feedback

We are committed to maintaining and improving our website's accessibility as standards evolve and as we receive feedback from our users.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you have the right to escalate your complaint. In the United States, you may file a complaint with the U.S. Department of Justice Civil Rights Division or your state's civil rights agency.

We encourage you to contact us first, as we are committed to resolving accessibility issues promptly and ensuring all visitors have equal access to our website.